Ticketgateway offers print-at-home tickets by email to your customers an...
Ticketgateway offers print-at-home tickets by email to your customers and can print fraud proof physical tickets for you to sell, which will allow you to get your attendees in the door fast by using our scanning app to check-in PDF as well as physical tickets at the same time.
understands there are currently concerns regarding the coronavirus
Your health is, and will remain, the top priority for Ticketgateway, show promoters,
artists and venues. To that end, when attending a show or event, we encourage all
ticket purchasers and event Attendees to practice proper health hygiene as
prescribed by Health Canada.
Please wash your hands with soap and water, use a tissue or your arm when sneezing
or coughing, use hand sanitizer (gel form) and most importantly your best judgment
when you are not feeling well. If you are experiencing cold or flu-like symptoms seek
medical advice and refrain from close contact with others.
Please note, if an event is postponed ticket holders will be notified by email
and provided with details. In the event a federal, provincial or local government
agency issues restriction on public gatherings and an event/show is cancelled and
cannot be re-scheduled, the face value of the tickets will be refunded.
as of April 1st, 2020 – All tickets for Postponed events have a nonrefundable service fee unless it is a complete cancelation without a new scheduled
date. Ticket holders will be notified by email.
Question: What are service fees and why are they non-refundable?
Service fees are charged on every ticket as part of our continued service to each ticket holder and charged at the time of purchasing a ticket. This is agreed to
during checkout which can be found in our Terms and Conditions prior to completing
each and every order. Service fees are set on each ticket to serve you better, and
allow us to represent you in cases where we need to issue Applicable refunds on the
face value of the ticket on cancelled events only or if the postponed date does not
work in your schedule. Feel secure knowing you are looked after with Ticketgateway
without having to purchase your cash tickets directly from the event organizer.