All transactions made are through our online payment system. The customer receives payment confirmation when payment details are entered and the ordering process is complete. NO REFUND, NO EXCHANGE.
The delivery time for custom made costume is up to the day before the Carnival Parade, you will be contacted by your section leader with more information closer to the date of pick up. In rare cases the delivery might be subject to influences beyond our control, such as fabric availability or natural disasters. In those cases delivery may take longer.