Welcome to TicketGateway! We are a ticketing and registration platform dedicated to bringing the world together through live experiences. Through our platform, mobile apps and services, we enable people all over the world to create, discover, share and register for events.
TicketGateway's websites and domains, including www.TicketGateway.ca, and all of the webpages, subdomains, country level domain variants and subparts of those websites (collectively, our "Site"), all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our free mobile applications, including without limitation, TicketGatewayLiveScan, the TicketGateway app (collectively, the "Applications") are offered, maintained and provided by TicketGateway. We refer to all of these as our "Services." TicketGateway Inc. a Ontario corporation, with its principal place of business at 40 Nugget Ave, Suite 1-101, Toronto, Ontario M1S 3A8 ("TicketGateway," "CA," "we" or "our ").
All information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds and other content (collectively, “Content”), relating to an event on the Services is posted by third party event organizers, attendees or other parties and not by TicketGateway (collectively, “Third Party Content”). However, TicketGateway takes intellectual property rights seriously. For that reason, we have created a simple process to deal with complaints of alleged infringement of third party trademark rights and copyrights by Third Party Content posted on the Services. This process covers copyrights (e.g., written text, photographs, sound recordings and video clips) and trademarks/service marks (e.g., logos, slogans and names identifying a good or service).
The following policy sets forth the process by which any third party who believes that Third Party Content is infringing their trademark and/or copyrights may have such Content removed from the Services.
If you believe in good faith that any Third-Party Content made available in connection with the Services infringes your copyright or trademark rights, you (or your agent) may send us a takedown notice requesting that the Content be removed, or access to it be blocked. Such takedown notices need to contain the following information in order for TicketGateway to be able to take action:
The simplest and most efficient way to submit a written takedown notice is by reporting the infringement to our Trust and Safety Team, which is our DMCA/Trademark Agent, at ticketservice@TicketGateway.com. Filing this notice is the fastest method for reporting alleged copyright and/or trademark infringement.
Upon receiving a valid and fully completed takedown notice, TicketGateway expeditiously removes or disables access to the allegedly infringing material and notifies the alleged infringing party.
Note that if your material has been removed by TicketGateway from the Services, the fastest way to get your material reposted is to remove the portions of your material that are allegedly infringing as specified in the takedown notice. However, if you cannot or will not remove the allegedly infringing material and you have a good faith belief that the material was removed or access was disabled by mistake or misidentification, you may send a written counter notice to TicketGateway. Such counter notices need to contain the following information in order for TicketGateway to be able to take action:
If you do not wish to fill out and submit the electronic forms above, takedown notices and counter notices must be submitted in writing to the address below, which is the address of our agent for purposes of the Digital Millennium Copyright Act.
40 Nugget Ave, Suite 1-101, Toronto, Ontario M1S 3A8
Attn: TicketGateway, Inc. DMCA/Trademark Agent
By Email: ticketservice@TicketGateway.com