As long as the site is secured by a reputable company that verifies that the information traveling over the Internet is protected, it is probably safer to buy online than over the phone. Look for the GeoTrust symbol whenever you shop online, and double check that the site starts with “https” once you are at a page where you are entering payment information. The "s" indicates a secure site, where information is broken up into tiny packets protected by a secure code (encrypted). This code is not put back together again until it reaches the destination securely.
Tickets are mailed First Class, USPS, in plain white envelopes to the address you enter when purchasing. The mail is metered for best deliverability. Canada Post Office does not take responsibility for lost or damaged first class mail. They state about First Class Mail delivery:
Yes. Because the site is secure and the data is stored securely, your information is protected. The last 4 digits of your credit card are all that appear on screen for our Call Center representatives if you have elected to keep your credit card information. More…
Yes. TicketGateway is secured by GeoTrust. You will see the symbol on the ticketing start page (www.TicketGateway.com) and on the payment pages. You may click on this symbol to verify the status of our certificate with VeriSign at any time. VeriSign is the leader in Internet security and scrutiny is very tight.
TicketGateway also offers Authorized TicketGateway locations, which will carry all tickets listed on our site.
We collect only what we need to process your order and contact you in the event of any event changes or cancellations. Your name, address, email address, and a daytime phone are required for these purposes. We protect your personal information carefully and never sell your information to any other companies. The promoter of the event you purchase tickets for is given your information in order to contact you about other events they do – however, no payment information is ever provided to the promoter.