Ticketgateway Payment Processing

If you are running a paid event, TicketGateway Payment Processing is the standard method for accepting payments online. You can change your payment processor up until you sell your first ticket, and you can change who pays the fees (you or your attendees) at any point.

What TicketGateway Payment Processing Costs ?

  • Check out TicketGateway Payment Processing fees for your tickets.
  • Payouts (with fees automatically deducted) start processing 4-5 days after the end of an event, and the fastest way to get paid is to set up direct deposit payouts. Payouts are only issued in the currency you collected payment in, and checks can only be issued for U.S. events.
  • Once initiated, direct deposits typically show up in your account within 5 business days in the U.S. (up to 7 business days internationally), depending on the bank.
  • Using TicketGateway Payment Processing makes handling refunds easier, and any fees associated with a fully refunded order will be returned.
  • You can process refunds up to 3 days after the end of your event (we'll initiate your payout on the fourth (on rare occasions fifth) day).

Learn how to refund orders ?

NOTE: If you would like to issue a refund after your payout is initiated, and are not eligible to use a credit card to cover the refund, you will need to do so offline using an agreed upon method between yourself and the attendee. Simply send us proof of the refund issued (scanned cheque image, copy of the PayPal receipt, etc.) and we will add a fee credit to your account to put towards your next future payout or invoice.

Other Payment Options

With TicketGateway Payment Processing, organizers can accept online payment from most major credit and debit cards.

Also, while TicketGateway Payment Processing is the default option (and in most cases the most cost efficient and smoothest experience), you can also use: